Privacy Policy
Last updated: March 4, 2026
1. Information We Collect
When you use our website or request services, we may collect the following information:
- Contact Information: Name, phone number, email address, and service address
- Service Information: Details about your HVAC system, service requests, and service history
- Website Usage: Pages visited, time on site, browser type, and referring URLs through cookies and analytics tools
2. How We Use Your Information
We use your personal information to:
- Provide and schedule HVAC services you request
- Communicate about appointments, estimates, and follow-ups
- Send service reminders and maintenance recommendations
- Improve our website and customer experience
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Equipment manufacturers for warranty registration
- Service providers who assist in website operations (e.g., analytics, hosting)
- Legal authorities when required by law
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookies through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights
Under applicable Canadian privacy legislation (including PIPEDA and Alberta's PIPA), you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
- Request deletion of your personal data
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
For privacy-related questions or requests, contact us at:
Air Force Heating & Air Conditioning
Phone: (403) 463-7700
Email: homecomfort@airforceheating.com